The relationships ALTO is helping our organization build with law enforcement, prosecutors, and the community is invaluable. ALTO’s hands-on training and innovative tools help create associate awareness. This has improved shrink results, reduced criminal incidents, and created a safer shopping experience for our customers

It’s been a long time since I was as excited about a project as I am with ALTO Alliance

Since the program started, theft has gone down at my store, there is more inventory on the shelves, employees feel safer, and more importantly, they feel that finally, somebody cares

ALTO’s performance is progressive and systematic

Working with the protocols established by ALTO for its customers, allows us to align processes and to make our service more efficient

The alliance with ALTO has allowed us better control of our operation, and 100% focus on the reduction of capital losses

Through our alliance with ALTO, we have had an important impact on the issue of loss prevention in the organization, not only caused by internal controls at the inventory level, but also in the transmission of messages that tell the employees and non-employees that in Falabella we reject crime and denounce it. By transmitting these messages people have given up their intention to steal from us. Repeat offenders know that when they arrive at a store and see the ALTO seal, that if they are caught, we will act with all the rigor of the law

Having an ally like ALTO has been fundamental to our success; we can dedicate ourselves to our operations and customer service with the peace of mind that we are acting and taking measures to deter any crime. We have achieved very good results such as: strengthening our prevention policies, working as a team for a culture of good practice and having a zero-tolerance attitude to crime